As part of their public outreach process, DDOT asked residents to map their daily commutes with pins and string. Photo by thisisbossi via Flickr.

This post is the fifth in a series of case studies about Complete Streets people, places, and projects. Follow the full series over the next several weeks.

All too often, engaging residents in long-range transportation planning means little more than holding a few, sparsely attended evening presentations. For their 2040 transportation plan, however, Washington D.C.’s District Department of Transportation (DDOT) decided to take a completely different approach and create a diverse array of opportunities to provide input, both in-person and online, that were fun, interactive, and personal to get as many DC residents, visitors, workers, and commuters as possible to share their ideas for the city’s transportation future.